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Printing and scanningĬitrix automatically detects most printers and/or scanners that your computer is connected to. If you upgrade a machine to Windows 10 with a prior version of the Citrix Workspace installed, this may corrupt the existing Workspace installation, causing problems accessing Virtual Office CS or Software as a Service applications from this machine. Note: Workspace versions 4.2 and earlier are not supported by Windows 10. If you've never installed Citrix Workspace on your computer, click here for installation instructions.

Instead of following the steps in this article, see Uninstall, download, and install Citrix Workspace. If you've installed Citrix on your computer before, you need to uninstall before installing again. Installing If you've installed Citrix before See the Firewall Guidelines for CS Professional Suite.

Firewall exclusions for specific ports, executables, and IP ranges.

See the Antivirus Guidelines for CS Professional Suite.

Antivirus exclusions for Citrix executable files.

See the Permissions Guidelines for CS Professional Suite.

Full control in your Windows permissions to the Citrix program files.

Wireless connections like wifi and mobile hotspots are not supported because the signal can be unstable.

For optimal performance, consider dedicating at least 64 Kbps per user. Dedicated bandwidth of at least 128 Kbps for the first four users and 32 Kbps for each additional user.Note: On a device running Windows 11, you'll need to install Citrix Workspace instead of Citrix Receiver.